Terms & Conditions

You agree to use the Website only for lawful purposes. You are responsible for complying with all applicable laws, rules, and regulations regarding your use of the Website. We reserve the right to block or terminate user accounts at our discretion if we believe our fair usage policy or these T&C have been breached.

Terms of Offer Terrapy offers certain products for sale (“Products”) on this Website, including trial and promotional items. By placing an order, you agree to the terms and conditions outlined in this T&C. Products are for personal use only and are not for resale without our prior consent. We reserve the right to adjust or discontinue any Products, offers, or services without notice or liability.

Product Information and Availability We strive for accuracy in product descriptions, images, and pricing. However, errors may occur, and Terrapy does not guarantee that all content on the Website is current or error-free. Products may vary slightly in appearance from images on the Website.

Pricing and Payment Prices displayed are inclusive of all applicable taxes but exclude delivery charges. Terrapy reserves the right to modify pricing without prior notice. We accept payments via Credit Card, Debit Card, Net Banking, UPI, and Cash on Delivery (where applicable).

User Accounts

All content on this Website, including trademarks, product names, designs, text, graphics, images, and software, is owned or licensed by Terrapy. You may not reproduce, republish, or distribute any part of the Website’s content without written permission. Unauthorized use of our intellectual property may lead to legal action.

We aim to dispatch all orders within 5-7 business days. Delivery timelines may vary based on location and availability. If a delay occurs, we will inform you, and you may choose to cancel or continue with the order. Orders are tracked via your account, and you will receive email notifications on order status.

Please refer to our Returns and Refund Policy on the Website for detailed information regarding returns, refunds, and cancellations.

Our chat feature is available to assist with questions about our Website or products. By using this feature, you agree not to share any unlawful, defamatory, or otherwise inappropriate content. Terrapy reserves the right to suspend the chat service without notice.

To opt out of marketing communications:

• Use the unsubscribe link in any email received from us.
• Email info@terrapy.in to request removal.
• Write to us at 501 Shree Prasad House, 35th Road TPS III, Bandra W, Mumbai 400050

By accessing the Website, you consent to receive communications related to our products, offers, and customer service.

You may not violate or attempt to compromise the security of the Website, including unauthorized access to data or attempts to disrupt service. Any breaches of security may result in civil or criminal penalties.

Terrapy disclaims all warranties, express or implied, regarding the Website and Products. We are not liable for direct, indirect, incidental, or consequential damages arising from your use of the Website or Products. This includes, but is not limited to, any interruption in service, data loss, or virus infection.

You agree to indemnify and hold Terrapy and its affiliates harmless from any claims or damages resulting from your use of the Website or violation of these T&C. This includes legal fees arising from your conduct or the information provided by you on the Website.

Your use of the Website is governed by our Privacy Policy. Please review this document for details on how we collect, use, and protect your data.

These T&C are governed by the laws of India and any disputes will be subject to the jurisdiction of the courts of Maharashtra.

Terrapy is not liable for any delay or failure in performance due to events beyond our reasonable control, such as natural disasters, war, pandemics, or technical malfunctions.

Terrapy reserves the right to terminate your access to the Website or modify any part of the Website at any time without prior notice. We may also cancel orders if we determine that continued fulfilment would violate our policies or your agreement with us.

For questions regarding these T&C, please contact:

Info Desk Email: info@terrapy.in Phone Number: 91 98204 92929 Available Monday-Friday, 10 am to 6 pm

By accessing the Website or purchasing Products, you acknowledge and accept these T&C. Thank you for choosing Terrapy Nutrition Private Limited.